Privacy Policy
The purpose of this policy is to inform you about:
The information we collect from you and the reasons behind it.
How we utilize the collected information.
How you can access and manage your information.
This policy is designed to support compliance with legal and regulatory requirements, including but not limited to the General Data Protection Regulation (GDPR), Directive on privacy and Electronic Communications (Directive 2002/58/EC), and the E-Privacy regulations when implemented. Additionally, it aims to ensure the confidentiality and privacy of individuals in accordance with relevant legislation, regulations, and contractual clauses.
We are committed to safeguarding and preserving your information, providing transparency regarding the data we hold and its usage.
Who We Are
Mand Marketing is the 'Controller' of the information you provide to us. Our Head Office is located in Caerphilly, South Wales.
Policy
3.1 General
All personal and sensitive personal data processing at [Your Business Name] will comply with GDPR, considering the following principles:
Lawfulness, fairness, and transparency.
Purpose limitation.
Data minimization.
Accuracy.
Storage limitation.
Integrity and confidentiality.
Rights of individuals (including but not limited to the right to be informed, access, erasure, rectification, portability, restriction, objection, and rights relating to automated decision-making).
3.2 Information We Collect
Information You Give Us
When you order our services, we collect information such as your name, contact details, and financial information.
When you contact us, we may request information to confirm your identity and address your queries.
Website forms may collect additional information for specific purposes, as communicated at the time.
Information We Collect Automatically
We use cookies to collect and process information about your website usage and marketing interactions (See Cookies Policy).
Information We Receive from Outside Sources
Personal information may be obtained from third parties providing services on our behalf.
3.3 How We Use Your Personal Data
We use collected information to:
Verify your identity.
Process service orders and enquiries.
Communicate with you about contracted services.
Provide administrative support, including payments.
Monitor and improve communication channels.
Conduct marketing analysis, profiling, and statistical testing.
Recover owed amounts, analyze and enhance our services.
Respond to legal requests and prevent fraud.
We may contact you by phone, email, or mail, unless you opt out.
How We Share Your Personal Data
We may share data with trusted third parties, including service providers, analytics providers, and legal advisers. Contracts with recipients ensure confidentiality and lawful processing. Data transfers outside the European Economic Area are safeguarded.
How Long We Keep Your Personal Data
Information is retained as long as relevant and useful, considering legal obligations and service purposes.
Your Rights
Right to Access
You can request a copy of your personal data by providing necessary details. We will respond within 30 days, with exceptions.
Right to Erasure
Request deletion of personal data in specific circumstances by contacting us.
Right to Restrict Processing
Object to processing in certain situations, such as for legitimate interests or direct marketing.
Cookie Policy
Comments on our site may opt-in to save name, email, and website details in cookies.
Account logins use temporary cookies for convenience.
Additional cookies are used for login information and display choices.
For any inquiries or to exercise your rights, contact us at mandmarketing1@gmail.co.uk